# Job Opportunities Report — Diana Richardson ### Glendale / Greater Phoenix, AZ + Remote | June 22, 2026 --- ## Candidate Profile Summary **Diana Richardson** brings 40+ years of diverse professional experience across personal care, pharmaceutical manufacturing, data entry, order processing, and government administrative work. Her strengths are direct matches for two high-demand tracks in the Phoenix area: - **Caregiving / Personal Care** — 18 years as a PCA (2008–present), supporting clients with daily living needs in home-based care settings - **Administrative / Data Entry / Customer Service** — Deep background at Rock Island Arsenal (U.S. Government), Sears, QVC, and Novartis in data entry, order processing, telephone operations, and training **Location:** Glendale, AZ **Contact:** 602.814.9656 | 1953dian@comcast.net --- ## Summary - **Local (Glendale/Phoenix) jobs found:** 8 quality matches - **Remote jobs found:** 6 quality matches - **Total strong opportunities this week:** 14 - **Excluded:** LPN/RN positions (require nursing license), Medical Assistant (clinical training required), bookkeeper roles (not a background match) --- ## PART A — Glendale / Greater Phoenix Area Jobs --- ### 1. Data Entry Clerk — Professional Insurance Strategies - **Type:** Part-time, Hybrid Remote (Glendale, AZ 85306) - **Pay:** $23.78 – $28.64 per hour - **Apply:** [View on Indeed](https://to.indeed.com/aajqqnsrtc7w) - **Score:** 9/10 - **Why it fits:** This is the single closest match to Diana's core skills — data entry, multi-line phone systems, Microsoft Office, customer service, and filing. Located directly in Glendale. Hybrid remote means some days at home. The insurance industry values accuracy and confidentiality, both of which align with her Novartis and government experience. #### Tailored Resume Block **Summary:** I am a detail-oriented data entry and administrative professional with 40+ years of experience managing records, processing information accurately, and delivering professional customer and telephone support. My background includes data entry at Sears, order processing at QVC, and 18 years in a regulated pharmaceutical environment where accuracy was non-negotiable. I am proficient in Microsoft Office and bring strong multi-line phone skills with a consistent record of reliability. **Top Skills:** Data Entry · Microsoft Office Suite · Telephone Etiquette & Multi-Line Phone Systems · Customer Service · Filing & Records Management **Relevant Experience:** - Maintained and processed customer and inventory data as a Data Entry Clerk at Sears, working with high accuracy in a fast-paced retail environment. - Operated multi-line phone systems and delivered professional telephone support throughout 18 years at Novartis and in prior customer service roles at QVC. --- ### 2. Administrative Assistant — Admissions — Midwestern University - **Type:** Full-time, On-site (Glendale, AZ 85308) - **Pay:** $40,938 – $55,321 per year - **Benefits:** Medical, dental, vision, life insurance, 403(b) retirement, tuition reimbursement, on-site fitness facility, child care subsidy, paid holidays + sick + vacation days - **Apply:** [View on Indeed](https://to.indeed.com/aawrk6wxdfyw) - **Score:** 9/10 - **Why it fits:** A stable, mission-driven university with outstanding benefits. The role is essentially front desk + data entry + scheduling + phone support — a perfect intersection of Diana's skills. Midwestern University has an Indeed rating of 4/5 overall with high employee wellbeing scores. Explicitly requires only a high school diploma and 1–2 years of admin experience. #### Tailored Resume Block **Summary:** I bring 40+ years of experience in administrative support, customer service, data entry, and front desk operations. I am known for creating a welcoming environment, managing high-volume phone interactions with professionalism, and maintaining accurate records across multiple systems. I thrive in structured, service-oriented settings where attention to detail and consistency directly support the people I serve. **Top Skills:** Customer Service & Reception · Data Entry · Microsoft Office Suite (Word, Excel, Outlook) · Multi-Line Phone Systems · Filing & Records Organization **Relevant Experience:** - Served as Administrative Assistant at Rock Island Arsenal (U.S. Government), managing scheduling, correspondence, data entry, and general office operations under strict federal standards. - Delivered professional front desk and telephone support across multiple roles, consistently maintaining composure and courtesy in high-volume, fast-paced environments. --- ### 3. Caregiver (Personal Care Attendant) — Hearts for Dementia Home Care - **Type:** Part-time or Full-time, On-site (Peoria, AZ — adjacent to Glendale) - **Pay:** $32,000 – $36,000 per year - **Benefits:** Paid time off - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CowBChZTNy1zYmNEdmM4a0U2VExTaXBya1FREiQwMTllZjBiYS1iYzhmLTc5MGYtYmIyOC1jYjUwYjVhMzA1YWMaSEFBSGk2dVZ1UGRWMExQdl9yX0NZLVFkQXVyRFc0SF9lUlREV2NkTGxHYmExNVBubnhvZUg5dWM3M2NBdy1LUnFQZ09qTXg0WiDJrQUQARjJrQU%3D&tsid=100000502) - **Score:** 8/10 - **Why it fits:** Dementia care is a specialty track where Diana's 18 years of PCA experience is a major advantage. Peoria is directly north of Glendale — easy commute. This type of company typically values genuine caregiving experience over formal credentials. #### Tailored Resume Block **Summary:** I am a compassionate and experienced Personal Care Attendant with 18+ years of providing consistent, client-centered home care to individuals with complex daily living needs. I understand that working with individuals experiencing cognitive challenges demands patience, routine, and trustworthy presence — and I bring all three. My long tenure in PCA work demonstrates the kind of steady, dependable commitment that families of dementia patients need most. **Top Skills:** Personal Care & Daily Living Support · Client Relationship Management · Care Documentation · Safety & Dignity Protocols · Compassionate Communication **Relevant Experience:** - Provided daily personal care and living assistance to clients as a PCA with Today's Home & Care Services for 18+ years, supporting individuals across a range of physical and cognitive needs. - Maintained detailed care records and communicated client status updates consistently and accurately to supervisors and care teams. --- ### 4. Customer Service Representative / Administrative Assistant — Sportaflex LLC - **Type:** Full-time, On-site (Mesa, AZ) - **Pay:** $40,000 – $46,000 per year - **Benefits:** Paid time off, Retirement - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CowBChZvVE1fdmJjU2FWWWp0YnlLQ1o5eDBREiQwMTllZjBiYS1iZmI3LTdkNWMtODJiOS02ODgwNWFkN2VmNTcaSEFBRTV2NEJ3cVlMOFNRTnZSTDBXSFhSRVUyX2p1LUpUVkVKVzktaldGZkotYmFtVHRKaVRUYmNXdFF1Z0thZXN3ZVdyZHZGbSDJrQUQARjJrQU%3D&tsid=100000502) - **Score:** 8/10 - **Why it fits:** A dual-role combining customer service and administrative tasks — exactly the combination Diana has spent her career building. Mesa is a short drive from Glendale via the 101. #### Tailored Resume Block **Summary:** I have spent 40+ years honing the exact skills this role demands — accurate data processing, professional customer interaction, telephone support, and efficient administrative operations. I know how to balance multiple tasks without losing accuracy or composure, and I take pride in being the person a team can count on to get it right the first time. **Top Skills:** Customer Service · Data Entry · Administrative Operations · Telephone Etiquette · Multi-Task Management **Relevant Experience:** - Processed high-volume customer orders and delivered professional telephone service as Order Processing Specialist at QVC, managing accuracy and customer satisfaction simultaneously. - Provided administrative and clerical support in a high-accountability government environment at Rock Island Arsenal, handling scheduling, correspondence, and records management. --- ### 5. Administrative Assistant Office Assistant — Pinnacle Peak Trading Company - **Type:** Full-time, On-site (Phoenix, AZ) - **Pay:** $35,000 – $44,000 per year - **Benefits:** Medical, Retirement - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CpQBChZ5Y1hrZ2Y0MERua01lbFJBQWxJOTNREiQwMTllZjBiYS1jMDIwLTdiYzEtYmIxMS0yZDlhOGQwOTQwNGIaUEFBRjhTV2Y5MWJFUWprWnFqRmp3elViWGtyQ2ZORGxGR3pCN1hFMy00RmZHWVR5bzJzbHZ6TmsxQXZvaFdteV9zOG1ZYzEtRUJ0WVU5d1MtIMmtBRABGMmtBQ%3D%3D&tsid=100000502) - **Score:** 7/10 - **Why it fits:** A straightforward admin/office assistant role with reasonable pay and benefits. The trading company environment values reliability and precision — qualities Diana demonstrates across her entire career. #### Tailored Resume Block **Summary:** I am a reliable and organized administrative professional with a 40-year record of accurate data entry, document management, customer service, and general office support across government, retail, pharmaceutical, and care sectors. I bring consistency, discretion, and an ability to operate effectively in any professional environment. **Top Skills:** Data Entry · Administrative Operations · Filing & Records Management · Microsoft Office · Customer Service **Relevant Experience:** - Managed data entry, filing, correspondence, and administrative operations in multiple roles including Sears, Rock Island Arsenal, and QVC, building a 40-year record of accuracy. - Trained and supervised staff at Novartis, demonstrating the ability to manage responsibilities while supporting team performance. --- ### 6. Office Administrator — RealtyONEGroup - **Type:** Full-time, On-site (Scottsdale, AZ) - **Pay:** $24.62 – $29.65 per hour - **Apply:** [View on Indeed](https://to.indeed.com/aab26mpxqb8y) - **Score:** 7/10 - **Why it fits:** Front desk, data entry, multi-line phones, scheduling, document filing — all directly mapped to Diana's background. Scottsdale is about 25 minutes from Glendale. The real estate industry does not require prior real estate experience for this support role. #### Tailored Resume Block **Summary:** I am an experienced office administrator and front desk professional with a 40-year track record in customer service, data entry, telephone support, and administrative operations. I'm known for creating an organized, welcoming office environment and for managing multiple responsibilities simultaneously without losing accuracy or professionalism. **Top Skills:** Front Desk Operations · Multi-Line Phone Systems · Data Entry · Microsoft Office · Document Filing & Organization **Relevant Experience:** - Delivered multi-line phone support and professional customer interaction across multiple roles, including QVC (order processing) and Rock Island Arsenal (government administrative assistant). - Managed filing systems, scheduling, data entry, and correspondence at Rock Island Arsenal and Sears with consistent attention to detail and confidentiality. --- ### 7. Administrative Assistant — Pacific Office Automation - **Type:** Full-time, On-site (Phoenix, AZ) - **Pay:** $34,000 – $36,000 per year - **Benefits:** Medical, Vision, Dental, Paid time off, Life insurance, Retirement (full benefits package) - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CpcBChZIY0hjQmNWaUt6YzJuZFpEbkVBQU93EiQwMTllZjBiYS1jMDIwLTdiYzgtOTQ5YS02OWVlMWY0OTM3YTIaU0FBRWtaTmhnWW95dGJsbjQ1bTkzN0ZScy1ER1RiWE1rbHF1UjlILWlLRnhTUzh1c1lfSmxjWWxZUjFBQTJRWGh6RHIwVmxIajFMRjNaZ2JHWXlrIMmtBRABGMmtBQ%3D%3D&tsid=100000502) - **Score:** 7/10 - **Why it fits:** Strong full benefits package at a stable company. Admin support role that plays to Diana's strengths in phone communication, data management, and office operations. #### Tailored Resume Block **Summary:** I bring 40+ years of dependable administrative, customer service, and data entry experience to a fast-paced office environment. I'm known for picking up new systems quickly, communicating clearly with both staff and clients, and maintaining a professional, organized approach to everything I touch. **Top Skills:** Administrative Support · Customer Service · Data Entry · Microsoft Office · Telephone Etiquette **Relevant Experience:** - Provided clerical and administrative support at Rock Island Arsenal (U.S. Government), managing records, scheduling, and correspondence with a high standard of professionalism. - Demonstrated consistent telephone etiquette and customer service skills across QVC and other customer-facing roles spanning 20+ years. --- ### 8. Personal Care Attendant — Zen Educate - **Type:** Full-time, On-site (New River, AZ — ~35 miles from Glendale) - **Pay:** $36,000 – $44,000 per year - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CpcBChYzYkxQdXprX05RWnlsUEZSZDdXUDFnEiQwMTllZjBiYS1iY2M1LTc4M2ItYWE3Ni1jNTg1NTVkMzQwOWQaU0FBR1Y5ZEo1N1hpQ0I0d2toMk8wSWVWRDN4bGJvTy1hTXpWeVo4TnJHZ3FDWW5iekNhY2xNSUJnWjBVSmh0YzhCZ2kwOG1VWnNUZ0dvYlB3dUdJIMmtBRABGMmtBQ%3D%3D&tsid=100000502) - **Score:** 7/10 - **Why it fits:** Excellent pay range for a PCA role. School-based PCA work with Zen Educate supports students with disabilities — a meaningful track that values Diana's caregiving and personal support experience. The commute to New River is a factor to weigh. #### Tailored Resume Block **Summary:** I am a dependable, patient, and experienced Personal Care Attendant with 18+ years of hands-on support work. I understand that every client has unique needs, and I bring the flexibility, reliability, and genuine care that individuals and families depend on. My long track record speaks to what I value most: showing up, doing the work well, and treating every person I serve with dignity. **Top Skills:** Personal Care & Support · Client Safety & Dignity Protocols · Care Documentation · Relationship Building · Supervision & Training **Relevant Experience:** - Provided 18+ years of consistent, individualized personal care to clients as a PCA with Today's Home & Care Services, supporting adults with a range of physical and care needs. - Trained colleagues on care protocols and quality standards at Novartis, demonstrating the ability to guide and mentor others effectively. [Inferred from profile] --- ## PART B — Remote-Only Opportunities --- ### 9. Customer Service Representative / Data Entry — American Direct Logistics - **Type:** Part-time, Remote - **Pay:** $36,000/year equivalent - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CowBChY5ZTN6aUtfclZtVi1NSGpmRVl2YUhBEiQwMTllZjBiZS03ZmUxLTczNDQtOWU5Ny04ZThiZGY2MzA0ZTAaSEFBSFB3NHUwdlVGNUNpZWhveWVxUXdyRVlkRm5sbU9va0ItWFVoOGx0MlI0VUxPd3lvMmJuTWJxZkFfNEdsZ3A2T0Y3THJlRiDJrQUQARjJrQU%3D&tsid=100000502) - **Score:** 8/10 - **Why it fits:** A direct combination of Diana's two strongest remote-transferable skills — customer service and data entry. Part-time is an easy entry point to remote work. Logistics is a stable industry. #### Tailored Resume Block **Summary:** I am a customer service and data entry professional with 40+ years of experience processing information accurately, handling customer inquiries with professionalism, and managing records across multiple systems. I am computer-literate with Microsoft Office skills and bring the discipline and self-direction that remote work demands. **Top Skills:** Data Entry · Customer Service · Telephone Etiquette · Microsoft Office · Order Processing **Relevant Experience:** - Processed high volumes of customer orders as Order Processing Specialist at QVC, maintaining accuracy and customer satisfaction in a deadline-driven environment. - Entered and maintained customer and inventory records as a Data Entry Clerk at Sears, consistently meeting accuracy requirements. --- ### 10. Representative II, Customer Service Order Processing — Cardinal Health - **Type:** Full-time, Remote (nationwide) - **Pay:** $27,000 – $37,000 per year - **Benefits:** Medical, Vision, Dental, Paid time off, Retirement - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CowBChZoY05iVEkyTFFUQUpVaktRd3BHWUZBEiQwMTllZjBiZS03ZmUxLTczNGItOTQyNi0yNmY5ZGY2MWRlNjIaSEFBRXQ0dmcxTDdqcXBmVVMxTHR5a2l3QWNqWUdCWVdEQ2FKQ3k4LVU3QU1ldVp6clBkemxrX1VwWkdYWHEyQVE0RWdJMkJLMCDJrQUQARjJrQU%3D&tsid=100000502) - **Score:** 8/10 - **Why it fits:** Cardinal Health is a Fortune 500 healthcare distribution company — stable, reputable, and remote-friendly. The "order processing" title directly mirrors Diana's QVC job title. Full benefits package makes the salary range more competitive. Her Novartis background adds healthcare industry context. #### Tailored Resume Block **Summary:** I bring direct, hands-on experience in customer service order processing from my time at QVC, combined with 18 years in the pharmaceutical industry at Novartis — a Cardinal Health supplier partner. I understand healthcare supply chain environments, know how to process orders accurately under time pressure, and bring a track record of reliability that large operations depend on. **Top Skills:** Order Processing · Customer Service · Data Entry · Microsoft Office · Healthcare Industry Familiarity **Relevant Experience:** - Processed customer orders efficiently and accurately as Order Processing Specialist at QVC, handling high-volume workloads with professionalism and consistency. - Built an 18-year record of precision and reliability in pharmaceutical manufacturing at Novartis, directly applicable to healthcare industry standards at Cardinal Health. --- ### 11. Customer Support Representative — PeopleJoy - **Type:** Full-time, Remote - **Pay:** $48,000 – $58,000 per year - **Apply:** [View on Indeed](https://to.indeed.com/aarfkqdj8pq8) - **Score:** 8/10 - **Why it fits:** Strong compensation for a fully remote customer support role. PeopleJoy is a fintech/benefits company. Diana's telephone etiquette, customer service history, and Microsoft Office proficiency are the primary requirements. This is one of the higher-paying remote options in her tier. #### Tailored Resume Block **Summary:** I am a customer support professional with 40+ years of experience delivering professional, patient, and effective service through telephone, in-person, and written channels. I know how to listen, resolve issues calmly, document interactions accurately, and leave customers feeling heard. I bring the reliability and consistency that high-volume customer support teams need. **Top Skills:** Customer Service Excellence · Telephone Etiquette · Data Entry & Documentation · Problem-Solving · Microsoft Office **Relevant Experience:** - Delivered telephone-based customer service with professionalism and proper etiquette in order processing and administrative roles spanning 20+ years. - Built strong relationships with clients and families as a PCA for 18+ years, demonstrating patience, active listening, and the ability to support individuals through challenging situations. --- ### 12. Customer Experience Agent (Contract) — EPIC Kids - **Type:** Contract, Remote - **Pay:** $20 per hour - **Apply:** [View on Indeed](https://to.indeed.com/aasgzqv4jrhq) - **Score:** 7/10 - **Why it fits:** A contract-based remote role ideal for easing into remote work without a full-time commitment. EPIC Kids is an education platform — Diana's work with the Veterans Employment Committee and church office suggests comfort in mission-driven environments. The $20/hr rate is fair for a customer experience contract role. #### Tailored Resume Block **Summary:** I am a patient, professional, and reliable customer service representative with 40+ years of experience across caregiving, administrative, and customer-facing roles. I take pride in creating positive experiences for every person I interact with, whether in person or by phone. I bring the consistency and care that a family-focused education brand depends on. **Top Skills:** Customer Service · Telephone Communication · Data Entry & Documentation · Problem-Solving · Microsoft Office **Relevant Experience:** - Managed customer interactions professionally across telephone and in-person formats in multiple roles, including QVC (order processing), Rock Island Arsenal (administrative assistant), and as a long-tenured PCA. - Maintained a consistent record of reliability, composure, and service quality across every role in a 40-year career. --- ### 13. Remote Client Success Coordinator — Beverly Hills Tax Firm - **Type:** Full-time, Remote - **Pay:** $20 – $25 per hour - **Apply:** [View on Indeed](https://to.indeed.com/aalmmfydhczw) - **Score:** 7/10 - **Why it fits:** A coordinator role focused on client relationships, communication, and administrative follow-through. Diana's combination of customer service, data tracking, and phone skills maps cleanly. Tax season may involve extended hours — good to clarify during interview. #### Tailored Resume Block **Summary:** I am a service-oriented professional with a 40-year track record of managing client relationships, administrative operations, and data entry with accuracy and care. I take coordination seriously — following up, staying organized, and making sure nothing falls through the cracks. That's what I've done my entire career, and it's what I'd bring to this role. **Top Skills:** Client Communication · Administrative Coordination · Data Entry & Documentation · Telephone Etiquette · Microsoft Office **Relevant Experience:** - Managed administrative coordination and client communication in both government (Rock Island Arsenal) and healthcare (Novartis) environments, balancing accuracy with responsiveness. - Built trusted long-term relationships with clients and their families as a PCA for 18+ years, demonstrating the consistency and follow-through a client success role demands. --- ### 14. Direct Support Remote Supports Monitor — Sevita - **Type:** Full-time, Remote - **Pay:** $29,000 – $35,000 per year - **Apply:** [View on ZipRecruiter](https://www.ziprecruiter.com/job-redirect?match_token=CpcBChZSZEVfTnlWbVJpbFhhNk50eUljY2NBEiQwMTllZjBiZS03ZmUxLTc2YWQtYjM0Zi1lMmU4MGViNTVlNGEaU0FBRXV4NzgwcFl5aDdFSFZxWnNSeUxCSjFCU1RnTmIyQi04SXlmOWNPOVItWDFPZjdGQXh6ZDc0b0Q5dHJoU3poMGNsYzJfVkpkRlZOSDQ3SWl3IMmtBRABGMmtBQ%3D%3D&tsid=100000502) - **Score:** 7/10 - **Why it fits:** Sevita provides services to individuals with intellectual and developmental disabilities. A "Remote Supports Monitor" provides virtual check-ins and oversight for care clients — a direct translation of PCA work to a remote setting. Diana's care background makes her more qualified than most applicants for this emerging role type. #### Tailored Resume Block **Summary:** I have spent 18+ years as a Personal Care Attendant providing direct support to individuals with complex daily care needs. Transitioning into a remote monitoring role is a natural evolution of that work — bringing the same watchful, caring presence to a virtual environment. I understand what individuals in care need, and I know how to respond to changing conditions with calm, clear-headed professionalism. **Top Skills:** Personal Care & Direct Support · Client Monitoring & Documentation · Compassionate Communication · Problem-Solving Under Pressure · Reliability & Consistency **Relevant Experience:** - Provided consistent in-home personal care and daily living support as a PCA for Today's Home & Care Services for 18+ years, with responsibility for client safety, documentation, and communication with supervisory teams. - Demonstrated sustained reliability and attentiveness in high-responsibility care environments where client wellbeing depended on showing up and doing the work right every time. --- ## This Week's Employer Spotlight **Midwestern University — Glendale, AZ Campus** Midwestern University is a private, not-for-profit health sciences university with a 143-acre campus in Glendale, AZ. More than 6,000 full-time students are enrolled across graduate programs in medicine, dentistry, pharmacy, physical therapy, psychology, and veterinary medicine. The university employs over 400 staff members and has an Indeed overall rating of 4/5, with employee wellbeing scores rated "High" across happiness, purpose, and belonging. Work-life balance is rated 4.1/5, and compensation and benefits score 4.2/5 — among the strongest benefit packages Diana will find in the Phoenix area. For anyone returning to the workforce or relocating to a new state, a stable institution with strong benefits, a mission-driven culture, and an on-site fitness facility is a rare find. [See Midwestern University on Indeed](https://www.indeed.com/cmp/Midwestern-University) --- ## Job Search Tips for Diana This Week **1. Lead with your caregiving experience as a management credential — not just a care role.** 18 years in the same position isn't just tenure. It's proof of accountability, relationship management, and professional reliability that most office candidates can't match. In cover letters and interviews, frame the PCA role as: "Managing individualized care plans for multiple clients, maintaining detailed records, and communicating daily with supervisory teams." That's office-ready language describing real skills. **2. Make your Glendale address visible and front-and-center.** Include your full Glendale address on every application — not just a city name. Employers scanning résumés want to confirm you're local before they call. A complete address removes that hesitation instantly and signals you're ready to start without any relocation delay. **3. For remote roles, mention your home setup.** A growing number of employers ask whether candidates can work independently from home. A brief line in your cover letter or application notes — "I have a quiet dedicated workspace with reliable internet and am experienced working independently" — removes a common unstated concern and signals you're ready to go. --- *Report prepared for: inward2onward.com | June 22, 2026* *AI disclosure: Job listings retrieved using AI-assisted search tools. Verify all details directly with employers before applying.*